Terms of Service

Last updated: 8/15/2025

1. Acceptance of Terms

By accessing and using Ognito's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Ognito provides AI-powered automation solutions, including but not limited to:

  • Automation workflow development and implementation
  • AI agent creation and deployment
  • Voice AI solutions
  • Digital business card services
  • Custom AI solution development
  • Consultation and support services

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when using our services
  • Maintain the confidentiality of your account credentials
  • Use our services in compliance with all applicable laws and regulations
  • Not use our services for any unlawful or prohibited activities
  • Respect intellectual property rights

4. Payment Terms

Payment terms are specified in individual service agreements. Generally:

  • Payments are due according to the agreed schedule
  • Late payments may incur additional fees
  • Refunds are subject to our refund policy
  • All fees are non-transferable

5. Intellectual Property

Ognito retains ownership of all proprietary technologies, methodologies, and intellectual property developed by us. Custom solutions developed specifically for clients may have shared ownership as specified in individual agreements.

6. Data Privacy and Security

We are committed to protecting your data privacy and security. Our data handling practices are detailed in our Privacy Policy. We implement industry-standard security measures to protect your information.

7. Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service availability. Scheduled maintenance will be communicated in advance when possible.

8. Limitation of Liability

Ognito's liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.

9. Termination

Either party may terminate services with appropriate notice as specified in individual agreements. Upon termination, access to services will be discontinued, and data may be deleted according to our data retention policy.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be communicated via email or through our website. Continued use of services constitutes acceptance of modified terms.

11. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@ognito.com
Phone: +1 (555) 123-4567
Address: San Francisco, CA